Terms & Conditions
This document is an electronic record in accordance with the Information Technology Act, 2000 and applicable rules thereunder. This electronic record does not require any physical or digital signature.
The website www.justaura.in is owned and operated by Elite Fragrances & Cosmetics, offering products under the brand Justaura.
1. User Agreement
By accessing or using this Website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use this Website.
2. Eligibility
You must be at least 18 years of age or using the Website under the supervision of a parent or legal guardian.
3. Account Responsibility
You are responsible for maintaining the confidentiality of your account and password and for all activities under your account.
4. Products & Usage
Justaura offers perfumes and fragrance products intended for external use only. We do not make any medicinal or therapeutic claims.
Individual results may vary. Customers are advised to perform a patch test before use.
5. Pricing & Payments
All prices are listed in INR. Orders are confirmed only upon successful payment. We reserve the right to cancel orders due to pricing errors or suspicious activity.
6. Shipping & Delivery
Orders are processed within standard timelines. Delivery timelines may vary depending on location and courier services.
7. Returns & Refunds
Due to the personal and hygiene-sensitive nature of perfumes, all products are non-returnable.
In case of damaged, defective, or incorrect products, you must notify us within 24 hours of delivery with proof.
8. Intellectual Property
All content on this Website including logos, images, text, and designs are the property of Justaura / Elite Fragrances & Cosmetics. Unauthorized use is strictly prohibited.
9. Acceptable Use
You agree not to misuse the Website, engage in unlawful activities, or attempt unauthorized access.
10. Electronic Communication
By using the Website, you consent to receive communications via email, SMS, or phone regarding orders and updates.
11. Limitation of Liability
We shall not be liable for any indirect, incidental, or consequential damages arising from use of the Website or products.
12. Third-Party Services
We may use third-party providers for payments, logistics, and technology. We are not responsible for their actions or failures.
13. Indemnity
You agree to indemnify and hold harmless Elite Fragrances & Cosmetics from any claims arising from your use of the Website.
14. Governing Law
These Terms shall be governed by the laws of India. All disputes shall be subject to the jurisdiction of courts in Mumbai, Maharashtra.
15. Grievance Officer
Name: Mukesh Mamtora
Email: elitemancosmetics@gmail.com
Phone: 9136488411